{"id":12186,"date":"2025-05-22T09:14:10","date_gmt":"2025-05-22T09:14:10","guid":{"rendered":"https:\/\/www.cnbaianfire.com\/?page_id=12186"},"modified":"2026-04-23T09:49:05","modified_gmt":"2026-04-23T09:49:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.cnbaianfire.com\/es\/faq\/","title":{"rendered":"PREGUNTAS FRECUENTES"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_image src=&#8221;https:\/\/www.cnbaianfire.com\/wp-content\/uploads\/2025\/05\/faq-banner.webp&#8221; alt=&#8221;faq banner&#8221; title_text=&#8221;faq banner&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;15px||0px||false|false&#8221; border_color_bottom=&#8221;#eeeeee&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||15px||false|false&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#eeeeee&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipl_breadcrumb breadcrumb_layout=&#8221;layout2&#8243; separator_text=&#8221;\/&#8221; separator_size=&#8221;18px&#8221; separator_color=&#8221;#888888&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_text_settings_text_align=&#8221;left&#8221; global_text_settings_font_size=&#8221;18px&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; link_text_color=&#8221;#000000&#8243; global_text_settings_font_size_tablet=&#8221;18px&#8221; global_text_settings_font_size_phone=&#8221;14px&#8221; global_text_settings_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/dipl_breadcrumb][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;wu&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||1px||false|false&#8221; custom_padding_tablet=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;32px&#8221; custom_margin=&#8221;||15px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;18px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<h1>Preguntas frecuentes sobre <span>F<\/span><span>ire <\/span><span>P<\/span><span>rotecci\u00f3n<\/span><span>\u00a0Productos<\/span><\/h1>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<p>\u00bfTiene preguntas sobre <a href=\"https:\/\/www.cnbaianfire.com\/products\/\">productos de protecci\u00f3n contra incendios<\/a>\u00a0o servicios? No est\u00e1 solo, y estamos aqu\u00ed para ayudarle. <a href=\"https:\/\/www.cnbaianfire.com\/contact-us\/\">P\u00f3ngase en contacto con nosotros<\/a> le responderemos r\u00e1pidamente con las respuestas y soluciones que necesita para avanzar con confianza.<\/p>\n<p>&nbsp;<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;Row&#8221; module_id=&#8221;faq&#8221; _builder_version=&#8221;4.21.0&#8243; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_accordion open_toggle_text_color=&#8221;#d00010&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#f5f5f5&#8243; toggle_icon=&#8221;&#x75;||divi||400&#8243; icon_color=&#8221;#d00010&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;23px&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#000000&#8243; toggle_level=&#8221;h2&#8243; toggle_font=&#8221;|600|||||||&#8221; toggle_font_size=&#8221;18px&#8221; toggle_line_height=&#8221;1.2em&#8221; body_text_color=&#8221;#000000&#8243; body_line_height=&#8221;1.6em&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Q: Are your products certified for use in my country?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>R: S\u00ed, nuestros productos cuentan con las principales certificaciones internacionales (CE, UL, LPCB, etc.). D\u00edganos cu\u00e1l es su mercado objetivo y le confirmaremos los productos certificados adecuados para usted.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Q: How do I know your products meet my local fire safety standards?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<p>R: Estamos especializados en el cumplimiento de normativas en todo el mundo. Indique su pa\u00eds y aplicaci\u00f3n (por ejemplo, oficina, f\u00e1brica) y nuestros expertos le recomendar\u00e1n productos que cumplan las normativas y est\u00e1ndares locales.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Q: What is your quality guarantee and warranty?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<p>Todos los productos tienen una garant\u00eda de 2 a\u00f1os contra defectos. T\u00e9rminos claros proporcionados con su pedido.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Q: What are your payment and shipping terms for international orders?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<p>R: Seguro y claro:Las condiciones est\u00e1ndar son T\/T (transferencia bancaria) con dep\u00f3sito. Enviamos FOB puerto de China. Los socios confiables de la log\u00edstica aseguran entrega a su puerto.<\/p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_module dipl_breadcrumb dipl_breadcrumb_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dipl-breadcrumb-wrapper layout2\">\n\t\t\t\t\t\t\t\t<ol class=\"dipl-breadcrumb-inner\" vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\">\n\t\t\t\t\t\t\t\t\t<li property=\"itemListElement\" typeof=\"ListItem\" data-icon=\"&#x24;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t    <a class=\"breadcrumb-item dipl-home-page\" href=\"https:\/\/www.cnbaianfire.com\/es\" property=\"item\" typeof=\"WebPage\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t      \t<span class=\"breadcrumb-page\" property=\"name\">Inicio<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t    <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t    <meta property=\"position\" content=\"1\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<\/ol>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>FAQ about Fire Protection\u00a0ProductsHave questions about our fire protection products\u00a0or services? You&#8217;re not alone \u2014 and we\u2019re here to help. Contact\u00a0us today \u2014 we\u2019ll respond quickly with the answers and solutions you need to move forward with confidence. &nbsp;A: Yes!Our [&hellip;]<\/p>","protected":false},"author":1,"featured_media":12741,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ | Fire Protection Products &amp; Services<\/title>\n<meta name=\"description\" content=\"Find answers to common questions about Baian fire protection products and services. 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